Shipping Policy
DELIVERY TIME
Delivery Time = Customised Time + Shipping Time
Customised Time
All orders require 3–7 business days for processing and preparation before shipment (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.
STANDARD SHIPPING
Mainland Areas (Standard Service Areas)
-
Estimated Delivery: 7–14 business days
-
Shipping Fee: $7.99 – $12.99
Service Areas Include:
United States (main 40 states), Canada (Manitoba, New Brunswick, Ontario, Quebec, Saskatchewan), Austria, Belgium, Czech Republic, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Remote Areas (Outlying Regions)
-
Estimated Delivery: 9–14 business days
-
Shipping Fee: $9.99 – $15.99
Service Areas Include:
United States (California, Colorado, Hawaii, Idaho, Maine, Montana, Nebraska, North Dakota, Oregon, South Dakota, Utah, Vermont, West Virginia, Wyoming),
Canada (Alberta, British Columbia, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Yukon),
Australia, New Zealand, Russia, Ukraine, Romania, Chile, Peru, Ecuador, Colombia, Venezuela, Argentina, Brazil, Norway, Croatia
SHIPPING COSTS BY TOTAL ORDER VALUE (USD)
Mainland Areas (Standard Service Areas)
| Order Subtotal | Shipping Rate | Expedited Shipping |
|---|---|---|
| Up to $9.99 | $12.99 | $59.99 |
| $10 – $19.99 | $9.99 | $55.99 |
| $20 – $69.99 | $7.99 | $49.99 |
| $70 and above | Free Shipping* | $45.99 |
Remote Areas (Outlying Regions)
| Order Subtotal | Shipping Rate | Expedited Shipping |
|---|---|---|
| Up to $9.99 | $15.99 | $59.99 |
| $10 – $19.99 | $12.99 | $55.99 |
| $20 – $69.99 | $9.99 | $49.99 |
| $70 and above | Free Shipping* | $45.99 |
Shipping to Certain Regions
| Order Subtotal | Shipping Rate | Expedited Shipping |
|---|---|---|
| Up to $19.99 | $19.99 | Not Available |
| $20 – $69.99 | $15.99 | Not Available |
| $70 and above | Free Shipping* | Not Available |
DELIVERY EXAMPLE
For example, if you order a t-shirt:
-
Processing time: 3–7 business days
-
Shipping time: 15–20 business days
Estimated total delivery time: 18–27 business days
Delivery times are estimates only and may vary due to carrier delays or peak seasons. TheRetroTee cannot guarantee delivery dates.
TAXES & DUTIES
International orders may be subject to customs duties, taxes, or import fees.
All applicable fees are the customer’s responsibility, even if the shipment is refused upon delivery.
If additional charges are unpaid and the package is returned to us, you will be refunded the order amount minus any shipping or return fees incurred.
ORDER CONFIRMATION
A confirmation email will be sent once your order is placed. Orders are processed immediately.
If you need to change or cancel your order, please contact us as soon as possible.
TRACKING INFORMATION
-
Tracking details will be provided after shipment
-
Please allow 1–2 business days for tracking updates
-
If tracking shows “Delivered” but the package was not received, please contact the courier directly
TheRetroTee is not responsible for packages marked as delivered by the carrier.
CANCELLATIONS & ADDRESS CHANGES
Order changes or cancellations are usually possible within a few hours after placing the order.
For address changes, please contact us immediately at:
📧 support@theretrotee.com
DISCLAIMER
TheRetroTee is not responsible for:
-
Orders marked as “Delivered” by the courier
-
Packages returned due to incorrect or undeliverable addresses
If you have any questions, please contact us at:
📧 support@theretrotee.com